- Review all applications for insurance –determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise.
- Ensure all related activities to underwriting are properly coordinated and enforced
- Prepare certificates and cover notes where necessary
- Preparing policy documents, debit & credit notes & endorsements and authorizing them within authority limits
- Ensuring premiums are settled as per company policy
- Assess the loss ratios and ensuring that only quality business in invited for renewal
- Reviewing renewal terms, ensuring renewal notices go out on time and following up renewals to ensure high retention rate
- Ensure timely preparation and dispatch of policy documents
- Review of suspense items and follow up on outstanding requirements with a view to reconciling them on time
- Timely processing of quotations and tender documents, credits and refunds.
- Maintain high standard level of customer service – responding to general underwriting enquiries (walk-in clients, telephone and emails)
- Liaise with intermediaries and direct clients on issues relating to their policies
- Implement credit control policy and ensure that premiums are debited and collected as required
- Perform any other duties as may be assigned from time to time
- Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard
- Renewal retention
- Document turnaround time
- Gross loss
- Compliance rate
- Accountable to the Branch Manager
- Required to liaise and work closely with the other departments as may be necessary
- Britam customers
- Insurance sector players
- Bachelor’s degree (Insurance & Actuarial Science options preferred)
- Professional qualification in Insurance (Certificate CII).
- Two to four years’ experience in the insurance industry.
- Experience in customer, market and competitor understanding.
- Knowledge of Insurance regulatory requirements.
- Knowledge of Britam products.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well
.
Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.
Job Posting: 27-05-2019
Deadline Date: 07-06-2019
Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 27-05-2019
Unposting Date: 07-06-2019
Number of Openings: 1
Link:https://britam.taleo.net/careersection/ke/jobdetail.ftl?job=14944